What is the safest action regarding the use of mobile devices while driving?

Using hands-free devices while driving is considered the safest action regarding mobile device use. This approach minimizes the driver's need to physically handle the phone, allowing them to keep their hands on the steering wheel and their focus on the road. Hands-free devices enable the driver to make and receive calls, send messages, or interact with navigation systems without diverting their attention or compromising their control of the vehicle.

It's important to understand that despite allowing for some level of hands-free interaction, the use of mobile devices—even in hands-free mode—can still create distractions. However, compared to other options, using hands-free devices significantly lowers the risk of accidents associated with manual manipulation of devices and visual distractions from looking at screens.

Engaging with a device directly by holding it, checking messages, or even letting a passenger manage the phone can still divert attention and increase the likelihood of a crash. These alternatives are not as safe as employing hands-free technology, which has been shown to reduce distraction and keep drivers more alert to their driving environment.